SELECTED SUCCESS STORIES

Every business has
a turning point.

A warehouse that needs a clearer handoff. A growing business that has outgrown its systems. Explore a selection of the NetSuite projects that shaped our experience.

Explore the stories Let’s talk about yours

150+

Implementation experience
across 150+ companies.

Different industries.
A shared curiosity for better.

A FEW CHAPTERS FROM OUR EXPERIENCE

Different challenges.
Meaningful change.

A selection of earlier client projects, across operations, customer relationships and financial visibility. Explore the problem, the decisions and the work behind each story.

A selection from our wider experience. Client identities remain private; any figures belong to the individual historical project.

8 selected stories

Conceptual 3D illustration of a connected fulfillment workflow.

Warehouse & distribution

One flow, from warehouse to customer.

Repeated data entry was slowing shipments and customer service. A purpose-built warehouse application brought the work into NetSuite.

SuiteCloud customizationCustomer portal

Less re-keying. More connected work.Custom warehouse management

Client anonymized · Historical project

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01 / THE CHALLENGE

Where the work got harder.

Transaction data had to be entered again or imported between systems. That created delays and errors, while a network of small retailers added complexity to shipments. Customer-service staff also lacked a connection to the information they needed.

02 / THE DECISION

A different way forward.

Bring ERP, CRM, ecommerce, inventory and warehouse operations together in NetSuite, then extend the platform around the warehouse’s own business requirements.

03 / THE WORK

What changed in the system.

CuriousRubik developed a customized warehouse-management application using SuiteCloud. The solution also used NetSuite Customer Center to give third-party retailers a web interface for ordering stock, paying invoices and downloading media resources.

04 / THE OUTCOME

What became possible.

Duplicate entry was removed across the value chain, improving accuracy and saving time.
Retailers could reorder and access account resources through a shared online experience.
Streamlined processes improved inventory turnover and vendor collection cycles.

The change was in the handoff: information entered for one part of the operation became useful to the next.

Talk about a similar challenge

Conceptual 3D illustration of specialist components and a connected business workflow.

Electronics distribution

A faster path from stock to order.

A specialist distributor connected stock across multiple locations with sales forecasting, reporting and guided workflows.

Inventory managementSales workflows

30 min → 5 minIn-stock order processing · historical project result

Singapore · Historical project

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01 / THE CHALLENGE

Where the work got harder.

A competitive regional market and complex specialist products put pressure on the distributor’s operations. Its existing software did not provide the inventory and manufacturing support needed for further growth. Selling and servicing those products also required substantial staff training.

02 / THE DECISION

A different way forward.

Replace the on-premise software with NetSuite and connect inventory across more than five locations to sales forecasting. The business needed a clearer stock picture and information employees could reach wherever they worked.

03 / THE WORK

What changed in the system.

The implementation combined inventory management and forecasting with role-based dashboards. Sales workflows supported repeatable handling of orders, while cloud access made operational information available on computers and mobile devices.

04 / THE OUTCOME

What became possible.

Processing time for an in-stock order fell from 30 minutes to 5 minutes.
Sales reporting moved from one report each quarter to automatic monthly reports and on-demand access.
Guided workflows also shortened the training needed to handle the company’s complex sales processes.

Stock information, sales reporting and the order workflow became parts of the same operating picture.

Talk about a similar challenge

Conceptual 3D illustration of property development and connected buildings.

Property & real estate

A clearer view of every project.

A property business moved away from difficult, labor-intensive reporting toward a shared view of project costs, income and budgets.

Project financialsReporting

Budgets and actuals, together.Project financial visibility

Regional business · Historical project

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01 / THE CHALLENGE

Where the work got harder.

The existing ERP was difficult to use and depended on specialized development resources. To understand costs and income for each project, teams had to piece together information in time-consuming reports. That made timely decisions harder.

02 / THE DECISION

A different way forward.

Select a flexible, lower-maintenance cloud platform that could support a geographically distributed business. NetSuite was chosen after the company considered several ERP options.

03 / THE WORK

What changed in the system.

The project brought financial information into NetSuite, with budgets-versus-actuals visibility across its property projects. Automated invoicing and accounts-receivable management reduced manual steps. The report builder gave managers a way to examine project costs and the estimated cost to complete.

04 / THE OUTCOME

What became possible.

Project budgets and actuals became visible in real time across APAC and the Americas.
Automated invoicing improved efficiency and supported cash-flow forecasting.
Management gained more immediate access to the business’s financial position and project-level reporting.

The useful shift was from assembling yesterday’s information to working from a more current project view.

Talk about a similar challenge

Conceptual 3D illustration of connected customer relationships and business information.

Advertising & property services

Less time compiling. More time connecting.

Disconnected sales and financial information was holding back a growing advertising operator. NetSuite CRM brought the sales history into one place.

NetSuite CRMSales reporting

60 hours / monthLess lead-information compilation · historical project result

Singapore · Historical project

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01 / THE CHALLENGE

Where the work got harder.

Manual entry, duplicate records and a lack of integration between the general ledger and CRM created delays. Project managers relied on spreadsheets, making it harder to keep processes consistent and produce dependable forecasts as the business expanded.

02 / THE DECISION

A different way forward.

The company selected NetSuite CRM+ after considering an on-premise ERP. Implementation speed, cost efficiency and management control were priorities, alongside a platform that could support custom functionality.

03 / THE WORK

What changed in the system.

CuriousRubik replaced the older software with NetSuite. Agent interactions with prospects and clients became part of a fuller sales history. Financial, sales, expense and commission reports could be emailed automatically or accessed when needed.

04 / THE OUTCOME

What became possible.

Time spent compiling lead information fell by 60 hours per month.
Contacts, companies, listings, requirements, offers and closings could be managed together.
The company gained better sales-pipeline tracking and support for pipeline and commission forecasting.

A shared relationship history helped the team keep sight of the next conversation and the next commercial decision.

Talk about a similar challenge

Conceptual 3D illustration of people collaborating around a professional-services workflow.

Recruitment

Keep the relationship in view.

A growing recruitment business needed candidate and client communications to be easier to follow, including when recruiters worked remotely.

NetSuite implementationCRM

Candidate and client information, connected.Shared recruitment information

India & Japan · Historical project

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01 / THE CHALLENGE

Where the work got harder.

The company’s combined CRM and email solution struggled to track communication between recruiters and candidates. Teams wanted a faster, more usable system with secure remote access, and the business needed room to grow without adding the same level of supporting resources.

02 / THE DECISION

A different way forward.

Use NetSuite as a shared cloud platform for the recruitment business rather than continue with separate in-house CRM, marketing and database tools.

03 / THE WORK

What changed in the system.

CuriousRubik replaced those existing tools with NetSuite and implemented the application to support the company’s growth. Candidate and client information could be followed in one system, with cloud access available wherever employees were working. Automatic software updates reduced the need to maintain separate versions.

04 / THE OUTCOME

What became possible.

The team gained quicker access to critical candidate and client information.
Recruiters could track the information behind their deals in NetSuite.
The implementation supported access from different locations and a platform that could scale with the business.

The story is about continuity: making the relationship history available to the people doing the next piece of work.

Talk about a similar challenge

Conceptual 3D illustration of operational information brought into a shared view.

Survey & equipment rental

Give every asset a clearer role.

An international survey and positioning company brought its systems together to improve rental visibility, forecasting and invoicing.

ERP & CRMRental billing

A clearer picture of equipment and demand.Rental visibility and billing

Norway · International operations · Historical project

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01 / THE CHALLENGE

Where the work got harder.

The business could not reliably anticipate changes in rental volume from large clients. Thin margins also made expensive on-premise software difficult to justify. Multiple IT systems left the operation without the connected picture it needed.

02 / THE DECISION

A different way forward.

Replace the multi-vendor systems with NetSuite ERP and CRM. The aim was a single platform that supported the international operation and made important data accessible by role.

03 / THE WORK

What changed in the system.

The implementation introduced role-based dashboards and a shared view of capital assets. Rental-equipment billing was automated, while forecasting supported decisions about how to deploy the equipment as demand changed.

04 / THE OUTCOME

What became possible.

Capital assets became visible in real time for rental management.
Automated billing made invoicing faster and more accurate.
Improved forecasting helped the company respond to changing rental demand.

Visibility, forecasting and billing worked as parts of the same rental operation.

Talk about a similar challenge

Manufacturing

Build room for the next stage of growth.

An exhaust and accessories manufacturer needed its systems to keep up with its business, from materials and product changes to orders and financials.

NetSuite implementationManufacturing workflows

From materials to orders, connected.Integrated manufacturing workflows

Malaysia · Historical project

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01 / THE CHALLENGE

Where the work got harder.

The manufacturer’s software was not keeping pace with growth. Limited visibility into inventory and sales orders caused stock shortages and slowed some deliveries. The business wanted a more flexible system and a clearer view of where its processes could improve.

02 / THE DECISION

A different way forward.

Choose NetSuite as one platform for the core front- and back-office processes, including inventory, order-to-cash, financials and the sales pipeline.

03 / THE WORK

What changed in the system.

CuriousRubik supported the move to the integrated platform. The solution included automated bill-of-materials processing and workflows for complex product-change notices, alongside the connected inventory, order and financial processes.

04 / THE OUTCOME

What became possible.

Bills of materials and product-change workflows became part of the wider business system.
The integrated platform provided a more immediate view of inventory, sales orders and financials.
The change supported lower operating costs and a shorter receivables cycle.

The production detail and the commercial picture came together, giving the business more room to grow.

Talk about a similar challenge

Conceptual 3D illustration of distinct business connections joining into one shared path.

Corporate & leadership training

Turn interest into a fuller customer picture.

A training company connected sales activity and digital marketing information so its team could understand prospects and follow up with more context.

NetSuite CRMMarketing integration

From campaign activity to customer context.Connected sales and marketing

Singapore · Historical project

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01 / THE CHALLENGE

Where the work got harder.

The company lacked tangible marketing results and could not clearly demonstrate campaign return, making future budget decisions difficult. It also needed one sales tool for monitoring opportunities and a connection to web analytics such as visits, clicks and time on page.

02 / THE DECISION

A different way forward.

Use a unified NetSuite CRM+ database for sales activity and connect a third-party marketing tool to make online activity more visible.

03 / THE WORK

What changed in the system.

The solution brought sales information into one database, with role-based dashboards to support coordinated selling. The marketing integration tracked online advertising, pay-per-click and email campaigns, connecting that information to a fuller picture of prospects and customers.

04 / THE OUTCOME

What became possible.

The team gained better visibility into lead quality and the opportunity pipeline.
Sales teams gained access to a broader view of prospect and customer activity.
The integration provided more context about online behavior to support timely follow-up.

The change helped sales and marketing work from a more connected understanding of the same customer.

Talk about a similar challenge

Every business starts somewhere different. These are selected historical engagements; outcomes and timelines depend on the scope and starting point of each project. All artwork is conceptual.

THE THREAD THROUGH THE STORIES

Better systems begin
with a closer look.

A candidate conversation. A stock movement. A project cost. The starting points are different, but the work has something in common: connecting the details that help a business move forward.

Explore our approach

YOUR NEXT CHAPTER STARTS HERE

What could your next chapter look like?

Bring us the process that feels harder than it should. Let’s explore what a better way of working could mean for your business.

Let’s explore your next chapterBring your questions. Let’s explore what’s possible.

Conceptual business garden: a warehouse, property tower, workshop and meeting space connected by a flowing peach path.

Different challenges.Meaningful change.

One flow, from warehouse to customer.

Where the work got harder.

A different way forward.

What changed in the system.

What became possible.

A faster path from stock to order.

Where the work got harder.

A different way forward.

What changed in the system.

What became possible.

A clearer view of every project.

Where the work got harder.

A different way forward.

What changed in the system.

What became possible.

Less time compiling. More time connecting.

Where the work got harder.

A different way forward.

What changed in the system.

What became possible.

Keep the relationship in view.

Where the work got harder.

A different way forward.

What changed in the system.

What became possible.

Give every asset a clearer role.

Where the work got harder.

A different way forward.

What changed in the system.

What became possible.

Build room for the next stage of growth.

Where the work got harder.

A different way forward.

What changed in the system.

What became possible.

Turn interest into a fuller customer picture.

Where the work got harder.

A different way forward.

What changed in the system.

What became possible.

Better systems beginwith a closer look.

The next useful question.

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Make room for specialist workflows

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What could your next chapter look like?

Different challenges.
Meaningful change.

Better systems begin
with a closer look.